Charlie has worked in IT for twenty years, with over ten years' experience in ecommerce and web development. As a business analyst and project manager for the software company Triptych Systems Ltd, his work included developing Bestseller, the leading bookshop management product for independent booksellers in the UK, which was installed in one hundred and fifty sites. He also worked on a customer ordering system for WH Smith: this won the BT Award for innovative use of communications technology. He developed bookpages.co.uk, a website which became the UK's leading online book retailer and was bought out by Amazon.
He is fluent in website development, database design, and payment system skills. He is also an ecommerce consultant, and his clients include Waterstones, Foyles, and Fortnum & Mason.